Privacy Policy
Last updated: 9 November 2026
This page explains what personal data Outage Lab collects, why, and what you can do about it. We keep it short and we collect as little as we can.
Who we are
Outage Lab (getoutagelab.com) is run by Marián Hogaj, Kľačno 398, Slovakia. For anything about your data, email [email protected].
What we collect and why
| What | When | Why | Legal basis (GDPR) |
|---|---|---|---|
| Your email address and, if you give it, your first name | When you ask for the free checklist or join the list | To send you the checklist and, about once a week, practical emails from Outage Lab | Your consent, Art. 6(1)(a). You can withdraw it at any time with one click in any email. |
| Your purchase details (name, email, product, country, payment status) | When you buy from us | To deliver what you bought, handle refunds and keep the records tax law requires | Contract, Art. 6(1)(b), and legal obligation, Art. 6(1)(c) |
| Anonymous visit statistics (pages viewed, country, device type) | When you visit the website | To see which pages help people and fix the ones that do not | Legitimate interest, Art. 6(1)(f). No cookies, no personal profile. |
| Messages you send us | When you email us | To answer you | Legitimate interest, Art. 6(1)(f) |
We do not sell your data, we do not share it for advertising, and we make no automated decisions about you.
Who helps us
We use a few trusted services to run Outage Lab. They process data only to provide their service:
- Kit (Kit, United States): email list and emails.
- Gumroad (Gumroad, United States): checkout, payment, tax and delivery of digital products. Gumroad acts as the seller of record for payments and has its own privacy policy, which applies when you pay.
- Cloudflare (Cloudflare, United States): website hosting, cookie-free visit statistics and forwarding of emails sent to our address.
Some of these services store data outside the European Economic Area. Where that happens, the transfer is protected by safeguards recognised under the GDPR, such as the EU Standard Contractual Clauses or the EU-US Data Privacy Framework.
How long we keep it
- Email list: until you unsubscribe or ask us to delete it.
- Purchase records: as long as tax and accounting law requires.
- Emails you send us: as long as needed to deal with your request.
Cookies
Our website sets no tracking or advertising cookies. If you open the checkout, Gumroad may use cookies needed to process your payment, as described in its own policy.
Your rights
You can ask us to show you, correct, delete or hand over your data, to restrict or object to how we use it, and to withdraw your consent. Email [email protected] and we will reply within one month.
You also have the right to complain to a data protection authority. In Slovakia that is the Office for Personal Data Protection of the Slovak Republic (dataprotection.gov.sk), or the authority where you live.
Children
Outage Lab is meant for adults. We do not knowingly collect data from children under 16.
Changes
If we change this policy, we update the date at the top. If a change matters for you, we tell you by email.